BORGHI PRIVACY NOTICE
What information is being collected?
We only ask for and collect personal data that we need to provide and improve the service, products and experiences our customers expect.
Types of personal information we may collect are: Your name, email address, postal address, telephone number and, where you have placed orders with us, payment information. In addition, we require you to provide the name of the business you represent and details of the goods and/or services your business offers. Our website it not intended for children and we do not knowingly collect data relating to children.
Why is it being collected?
The primary basis for the processing of personal data is for contractual reasons; to enable us to fulfil business obligations as part of a mutually agreed business transaction.
We also process personal customer data that is in the legitimate interests of the Borghi S.p.A., which include some or all of the following reasons:
To meet our contractual obligations and to carry out the services that you have asked us to provide
Where the processing enables us to enhance, modify, personalise or otherwise improve our services/communications for the benefit of our customers
To identify and prevent fraud
To enhance the security of our network and information systems
To better understand how people interact with our website
To provide email communications which we think will be of interest to you
To determine the effectiveness of promotional campaigns and advertising
Whenever we process your personal data, we will always keep your personal data rights in high regard and take account of these rights. You have the right to object to this processing if you wish. Please bear in mind that if you object, this may affect our ability to carry out the tasks above for your benefit.
How is it collected?
Personal data is collected in one or more of the following ways:
When you sign up to receive our Newsletter
When you contact us through the website
When you communicate with us through email, by post or on the phone
When you provide us with your contact details, for instance at an exhibition or show
When you accept cookies on our website
How we use your personal data
We use your personal data for the following purposes:
To send you our e-newsletters to tell you about important changes and other items we feel would be of interest to you
To respond to enquiries, complaints and disputes
To process payments for goods and/or services requested by you
To conduct market research and analytics
When someone visits www.borghi.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
Newsletter Sign Up
As part of the registration process for our regular e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent, share or trade email lists with other organisations and businesses.
We use a third-party provider, Mailchimp, to deliver some of our mailings including our Newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Mailchimp Integrated’s privacy notice.
All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how to unsubscribe from our email service and any future emails.
You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails.
Who will it be shared with?
In particular, we want you to know that we are not in the business of renting, sharing or trading email lists with other companies and businesses for marketing or any other purposes. We pledge to handle your data fairly and legally at all times and in the manner you would expect.
How long is it kept?
How is your personal data protected?
We are committed to protecting your personal information. We use appropriate technical and organisational measures, including encryption, to protect your personal information and privacy, and review those regularly.
Access to your personal information and your rights
You have the right to request information about the personal data we hold at any time. You can contact us (see below) and we will provide you with your personal data via e-mail.
You have the right to access, update and amend your personal data.
You have the right to request that we restrict the process of your personal data – in which case you should contact us using the contact details below:
Via Cristoforo Colombo, 12
Loc. Cavazzona · 41013 Castelfranco Emilia
Modena · ITALIA
Phone +39 059 9533911
Fax +39 059 9533999
Where do we store your data?
The data that we collect from you is stored within the European Economic Area (“EEA”) but may also be transferred to and processed in a country outside of the EEA. Any such transfer of your personal data will be carried out in compliance with applicable laws.
For transfers outside the EEA, the Borghi S.p.A. will use Standard Contractual Clauses and Shields as safeguards for countries without adequacy decisions from the European Commission.
Changes to this Privacy Notice
We keep our privacy notice under regular review.